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Your Privacy Choices Before Joining

Your privacy choices are set out before you open an account: what we collect, how payment checks with Touch 'n Go, GrabPay, Boost dan FPX are handled, and…

Account data useCookie choicesPayment checksChange requests
pyssy888 Your Privacy Choices Before Joining
CONTACT PATHS

Reach Us About Your Data

Privacy questions need a clear route, so we separate account help from deeper data requests.

Live chat privacy desk Ask the chat team for privacy help after you log in. We may request account identifiers, then move detailed data requests to a secure email trail when attachments or longer answers are needed.
Privacy email route Send correction, access, or deletion requests by email when you need a written trail. Include your account name, contact number, request type, and any payment reference you want us to check.
Account form changes Use the account form for name, phone, or email corrections. We compare the new details with existing wallet and login records before updating anything that could affect payment verification.
ACCOUNT CARE

How Your Privacy Stays Manageable

A Privacy Policy is useful only when you can act on it. We keep account data handling practical: you can see the details we rely on, ask for corrections, question cookie use…

Data collected

We collect details you submit, such as name, contact number, login credentials, and wallet references. We also record device, session, and security signals so unusual account access can be checked quickly.

Cookie choices

Cookies help remember sessions, language choices, and security checks. You can adjust browser settings, but some account and payment pages may need essential cookies to keep the session active.

Payment records

Touch 'n Go, GrabPay, Boost dan FPX records are used to match deposits, withdrawals, refunds, and dispute requests. We keep only the references needed to trace account activity and payment status.

Account security

We use login checks, device signals, and verification steps before changing sensitive account details. These checks reduce the risk of someone else asking for your data or changing your wallet records.

Record retention

We keep data only for business, security, dispute, payment, and legal needs. When a record is no longer required, we aim to remove it or reduce it so it no longer identifies you.

Change requests

You can ask us to correct account details, check the data linked to your profile, or explain how a record is used. Some requests may need identity proof before action is taken.

Privacy Policy Questions Answered

These questions explain how the Privacy Policy works when you open an account, use payment options, manage cookies, or ask us to change your details. The answers are written for direct action: what we collect, why we use it, how long we may keep it, and how you can contact us if something needs to be checked.

It covers account details, contact data, login records, device signals, wallet references, payment checks, cookie data, and support messages. It also explains why we use those records and how you can ask about them.

Yes. Contact us through live chat, email, or the account form with the detail you want changed. We may verify your identity first, especially for phone, email, withdrawal, or wallet-linked updates.

Payment details are used to match deposits, withdrawals, refunds, and disputes to your account. We record references, status updates, and timing data needed to trace the transaction and answer account questions.

Cookies help keep your session active, remember settings, and support security checks. You can manage them through your browser, but blocking essential cookies may affect login, wallet pages, and account verification.

Retention depends on the record type. Payment, dispute, security, and legal records may be kept longer than general profile details. When a record is no longer needed, we aim to remove or reduce it.

Only authorised staff and service partners who need the data for account, payment, security, hosting, or support work may access it. We share limited data for the task and expect safeguards to apply.

Access and eligibility depend on local law and are available where local law permits. If a legal requirement affects your account, we may need to keep certain records or limit some data actions.